Shipping Policy
Thank you for shopping with us! We strive to ensure your orders are processed and delivered as quickly and efficiently as possible. Please review our shipping policy below for more details on how we handle your orders.
Processing Time
All orders are typically processed and prepared for shipment within 3-5 business days after your order is placed. Please note that processing times may vary slightly during peak seasons or holidays.
Shipping Options
We offer standard shipping to most locations. Shipping times may vary depending on your location and the shipping carrier, but most orders are delivered within 7-14 business days after processing. Please note that these are estimated delivery times and are not guaranteed.
Shipping Destinations
We currently ship to most countries worldwide. If you have any questions about whether we ship to your location, feel free to reach out to us before placing your order.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and your shipping address. You will be able to see the shipping cost before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
Delays
While we make every effort to ensure your order arrives on time, unforeseen circumstances such as weather, customs, or carrier delays may occasionally impact delivery times. We appreciate your understanding in such situations.
Lost or Stolen Packages
If your tracking information shows that your package was delivered but you have not received it, please contact your local post office or shipping carrier first. If the issue cannot be resolved, reach out to us, and we will do our best to assist you.
Returns & Exchanges
For information about returns or exchanges, please contact us, and we'll let you know our return policy for that product.
If you have any questions about your order or our shipping policy, feel free to contact us at empowerquestolson@gmail.com. We’re here to help!
Thank you for supporting our store!